Easy to return

Our goal is 100% customer satisfaction.

Please email us at info@acjade.co.uk quoting your name, order number, item description and date of order with reason for return. Once we have given you a Return Number you can then return the item to us.


Please send all returns to: Signare, Unit 2L Albany Park, Frimley, Surrey, GU16 7PL 


You can return the unused product within 30 days from the date of delivery, provided you have the ‘Parcel Summary’ document or other proof of purchase. Items must be returned with all tags attached, and please ensure that returned goods are in a re-saleable condition.